ROYAL MAIL STRIKES UPDATE
There are currenty Royal Mail strikes planned for the 24th, 25th and 30th November, and 1st December. We expect significant delays to deliveries around this period, with delivery times taking around 7-8 days.
Following the escalation of sanctions against Russia and the seriousness of the armed conflict in Ukraine, our warehouse will no longer be able to provide courier or freight services to customers in Russia or Belarus until further notice. Please note this suspension of services will take effect immediately and any packages already in transit will be returned to the sender where possible.
Please ensure that you include both your contact phone number and email address when placing orders, so we can let you know when your order is being shipped.
Orders placed before 1pm will usually be dispatched on the same day. If you need your order to be delivered on a certain day, or would like us to delay postage, leave us a message in the ‘notes’ area of the checkout page.If you have paid via PayPal please leave 1-2 days for the transaction to clear, if you need next day delivery on your order please contact us directly and we can make arrangements.
Transit times are always given in working days and can be subject to customs delays. For mainland Europe we use DPD, and International orders we use DHL Express who give complete peace of mind with their tracked service. Please provide your mobile number when prompted at the checkout, as this will ensure that you receive delivery information and additional options via SMS as well as email.
If you are waiting for your order, you can track your delivery using the details provided in your confirmation email. Or else, you can always email us at email@example.com
Holiday Period Returns: All orders placed from 1st November - 25th December will benefit from our extended Christmas returns window. Orders placed during this time will be able to be returned until 27th January.
Our returns period is 28 days from the date of delivery. Please neatly fold and repackage your unworn shirt back into the WNU box and note on your returns form how you would like your return to be processed (i.e. refund, exchange).