SHIPPING

Please ensure that you include both your contact phone number and email address when placing orders, so we can let you know when your order is being shipped.

Orders placed before 1pm will usually be dispatched on the same day. If you need your order to be delivered on a certain day, or would like us to delay postage, leave us a message in the ‘notes’ area of the checkout page. If you have paid via PayPal please leave 1-2 days for the transaction to clear, if you need next day delivery on your order please contact us here directly and we can make arrangements.

Transit times are always given in working days and can be subject to customs delays. For mainland Europe we use DPD, and International orders we use DHL Express who give complete peace of mind with their tracked service.

If you are waiting for your order, you can track your delivery using the details provided in your confirmation email. Or else, you can always email us here.

 

UK Delivery

Royal Mail 2-4 working days - £5

Royal Mail 1-3 working days - £7

Free for orders over £150.

VAT

20% VAT is collected at point of sale.

EU Delivery

DPD (all EU countries except Cyprus and Malta) 2 to 5 working days* - £18

DHL (Cyprus and Malta) 2 to 5 working days* - £18

Free for orders over £175.

* Delivery times could be affected by customs clearance

VAT, Customs & Taxes

From 1st July 2021, the European Union VAT regulations have changed for online sales:

        1. All orders under €150 (incl. shipping costs) will now be subject to VAT at point of sale (applicable VAT rate based on final destination). Please note an additional £2 fee has been included to cover the compliance costs of the new EU VAT regulations. The total cost of your order will be visible at checkout, with no further customs charges. An additional benefit is a quick customs release, speeding up order receipt.
        2. All orders over €150 (incl. shipping costs) will not be subject to VAT at point of sale, but VAT will be charged by each respective country upon the goods arrival, together with further customs charges. and courier charges With Nothing Underneath has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself, please check the email address you used to place your order, as customs normally contact you this way if necessary. You may wish to contact the relevant Customs authorities for clarification before placing an order.

Rest Of World Delivery

USA, Canada, Australia

DHL 3 to 5 working days* - £25

Free for orders over £175.

* Delivery times could be affected by customs clearance

Rest of World

DHL Approximately 4 to 5 working days* - £30

Free for orders over £175.  

* Delivery times could be affected by customs clearance

VAT, Customs & Taxes

UK VAT will be deducted at check-out, but local taxes, customs and duties will be applicable once the order reaches the destination country. With Nothing Underneath has no control over any delays or charges and cannot predict if these might occur. Any charges must be paid by yourself, please check the email address you used to place your order, as customs normally contact you this way if necessary. You may wish to contact the relevant Customs authorities for clarification before placing an order.

Delivery To Russia

Following the escalation of sanctions against Russia and the seriousness of the armed conflict in Ukraine, our warehouse will no longer be able to provide courier or freight services to customers in Russia or Belarus until further notice. Please note this suspension of services will take effect immediately and any packages already in transit will be returned to the sender where possible.