Please ensure that you include both your contact phone number and email address when placing orders, so we can let you know when your order is being shipped.
Orders placed before 1pm will usually be dispatched on the same day. If you need your order to be delivered on a certain day, or would like us to delay postage, leave us a message in the ‘notes’ area of the checkout page. If you have paid via PayPal please leave 1-2 days for the transaction to clear, if you need next day delivery on your order please contact us here directly and we can make arrangements.
Transit times are always given in working days and can be subject to customs delays. For mainland Europe we use DPD, and International orders we use DHL Express who give complete peace of mind with their tracked service.
If you are waiting for your order, you can track your delivery using the details provided in your confirmation email. Or else, you can always email us here.