Would you like to be part of the WNU team? We are currently hiring for the following roles:
CAREERS
CURRENT JOB OPENINGS.
Would you like to be part of the WNU team? We are currently hiring for the following roles:
Assistant Store Manager (Full Time)
Full Time: (5 days a week)
Location: Victoria, London
Location: Victoria, London
About WNU
With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time.
WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customer, and respects our planet.
Our Team is the most important asset!
We are made up of great people who put their hearts and souls into our brand. The brand will always bring a positive energy and confidence to those it touches internally and externally. Our work isn't always straightforward, but it’s creative, forever changing and always dynamic. We welcome courage, entrepreneurialism and a get up and go attitude. No matter who we are, what our position in the company is, or what task we are doing, we always work together with a can do and respectful attitude.
We are deep rooted in trust and respect for each other and we hold honesty, generosity and compassion at our core. This in turn also reflects our tone and approach with our customers and community.
With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time.
WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customer, and respects our planet.
Our Team is the most important asset!
We are made up of great people who put their hearts and souls into our brand. The brand will always bring a positive energy and confidence to those it touches internally and externally. Our work isn't always straightforward, but it’s creative, forever changing and always dynamic. We welcome courage, entrepreneurialism and a get up and go attitude. No matter who we are, what our position in the company is, or what task we are doing, we always work together with a can do and respectful attitude.
We are deep rooted in trust and respect for each other and we hold honesty, generosity and compassion at our core. This in turn also reflects our tone and approach with our customers and community.
The Role
As the assistant store manager, your role will be to assist the store manager on the day to day operational and commercial tasks of the store, support the team and deliver exceptional customer service which will drive sales and help achieve the store's KPI’s.
As the assistant store manager, your role will be to assist the store manager on the day to day operational and commercial tasks of the store, support the team and deliver exceptional customer service which will drive sales and help achieve the store's KPI’s.
Responsibilities and Duties
- Lead sales team by example on the shop floor.
- Reach sales targets and manage the flagship store in order to achieve sales objectives and KPI’s.
- Support store manager to propose and implement action plans to improve results.
- In absence of the store manager, be responsible for the maintenance, the functioning of the store as well as visual merchandising guidelines.
- Assisting with deliveries and stock management.
- Support the store manager regarding in-store training and team briefing.
- Support the team in developing loyal customers.
- Support the team in opening and closure procedures.
- Support the store manager with store admin when needed.
Skills and experience required:
- 3-5 years of relevant retail experience
- Have a high level of attention to detail
- Enjoys interacting with customers and offering styling advice
- Always aims to deliver the highest standard of customer service
- Driven and keen to build a career in the retail business
- Takes initiative and seeks new ways to be collaborative
- Passionate about being apart of a growing company
Employee Benefits:
- Bonus Scheme
- Staff Uniform Allowance + A Generous Staff, Friends and Family Discount
- 33 Days Annual Leave for FT Employees
- Annual Volunteer Day
- Social Events and Biannual Parties
- Paid Lunch Break
- Length of Service Award
- Refer a Friend Scheme
To apply for this role please email frances@withnothingunderneath.com with a CV and cover letter telling us why you would be a good fit for the role.
Customer Service Assistant (Part-Time)
Part Time: (3 days per week, with option to extend to full time as the company grows, 1 day WFH)
Location: Battersea, London
Location: Battersea, London
About WNU
With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time.
WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customer, and respects our planet.Our Team is the most important asset!We are made up of great people who put their hearts and souls into our brand. The brand will always bring a positive energy and confidence to those it touches internally and externally. Our work isn't always straightforward, but it’s creative, forever changing and always dynamic. We welcome courage, entrepreneurialism and a get up and go attitude. No matter who we are, what our position in the company is, or what task we are doing, we always work together with a can do and respectful attitude.
We are deep rooted in trust and respect for each other and we hold honesty, generosity and compassion at our core. This in turn also reflects our tone and approach with our customers and community.
With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time.
WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customer, and respects our planet.Our Team is the most important asset!We are made up of great people who put their hearts and souls into our brand. The brand will always bring a positive energy and confidence to those it touches internally and externally. Our work isn't always straightforward, but it’s creative, forever changing and always dynamic. We welcome courage, entrepreneurialism and a get up and go attitude. No matter who we are, what our position in the company is, or what task we are doing, we always work together with a can do and respectful attitude.
We are deep rooted in trust and respect for each other and we hold honesty, generosity and compassion at our core. This in turn also reflects our tone and approach with our customers and community.
The Role
Everything we do at WNU incorporates our customer at the very heart of all decisions and actions. The CX Assistant role is a fantastic opportunity to work in a customer-led environment that is fast paced and forever growing and developing, with the customer experience at the forefront of every task we do. The role will cover all angles of CX, from front-facing responding to customers, to developing new ideas to improve both the online and in-store customer experience. CX is a really holistic department and works closely with Production, Marketing and E-commerce teams to make sure we are constantly improving and developing.
Everything we do at WNU incorporates our customer at the very heart of all decisions and actions. The CX Assistant role is a fantastic opportunity to work in a customer-led environment that is fast paced and forever growing and developing, with the customer experience at the forefront of every task we do. The role will cover all angles of CX, from front-facing responding to customers, to developing new ideas to improve both the online and in-store customer experience. CX is a really holistic department and works closely with Production, Marketing and E-commerce teams to make sure we are constantly improving and developing.
Responsibilities and Duties
- Support Customer Experience Manager on the day to day running of the department
- Provide outstanding customer service, liaising directly with customers and client on all platforms (Email and Phone)
- Maintaining high Customer service policies and standards (as outlined by the WNU Customer Policy Document) providing a efficient service with a can do attitude and willingness to help
- Communicating with the CX department and other team members across the WNU HQ on all matters related to customer needs
- Liaise with the WNU warehouse
- Updating customer embroidery documents
- Overseeing and answering Stamped customer reviews
Skills and experience required:
- Fluent in English
- Previous experience working face to face and over emails to communicate with customers
- Experience working in team environments and handling multiple deadlines
- Familiarity in Google software
- Experience on Shopify preferred
- Excellent attention to detail and organisation skills
- Proactive problem solver with the ability to adapt to change
- Positive ‘can do’ attitude and goal oriented
- Exceptional communication skills
- Enthusiastic and problem solving positive attitude
- Ability to work independently
- Proficient in Microsoft Office Suite
Employee Benefits:
33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
Flexible working hours
Work from home days
Generous Staff Discount
Annual Volunteer Day
Eye Care Vouchers
Biannual company parties and at least one company away day
To apply for this role please email tessa@withnothingunderneath.com with a CV and cover letter telling us why you would be a good fit for the role.
SUSTAINABILITY.
Putting people and the planet alongside profits is what we are about here at WNU and we are proudly a B Corp.
DIVERSITY, INCLUSION AND BELONGING.
People are at the centre of everything we do at WNU. We work hard to make sure that we're amplifying diverse voices externally within our amazing community. Equally, we are on a mission to make WNU a company where every member of our team feels they can truly be themselves and genuinely make an impact.